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Privacy Policy

Effective Date: [August 05, 2025]

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, services, TradingView indicator (VIV), and participate in our communities (VIV Community Club + ).

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. What We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, TradingView username, contact details, payment info.
  • Community Activity: Questions, posts, messages, and feedback shared within our website.
  • Device & Usage Data: IP address, browser type, access times, and website interactions (through cookies or analytics tools).
  • Transaction Info: Payment confirmations (via third-party gateways like Razorpay), order history, plan details.

    2. Why We Collect Your Data

We collect this data to:

  • Provide access to the VIV indicator on TradingView.
  • Manage subscriptions (Community+ and VIV+).
  • Send order confirmations, system updates, or market-related communications.
  • Offer technical support or community assistance.
  • Improve the quality, reliability, and security of our services.

3. How We Use & Share Your Data

Your data is never sold or shared for advertising purposes.

We may share limited data with:

  • Payment processors (Razorpay, Stripe) to process your payments.
  • TradingView (for account linking and indicator access).
  • Community platforms (Telegram, Discord) for communication.
  • Internal support staff who help manage subscriptions or technical issues.

We may also disclose data if required by law or to enforce our Terms of Use.

4. How We Protect Your Data

We follow industry-standard practices to secure your data, including:

  • SSL encryption for our website
  • Limited access to personal data internally
  • Secure integration with trusted third-party providers
  • Regular system checks and updates

However, no system is 100% secure, and you use the services at your own risk.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

You can request deletion of your account or data by contacting us at:
📧 [support [at] viv.net.in]

6. Cookies & Analytics

Our website may use cookies or analytics tools (like Google Analytics) to improve user experience and monitor traffic.


You may choose to disable cookies via your browser settings.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated data
  • Request deletion of your data (subject to account closure)
  • Opt out of non-essential communications

To make a request, email: 📧 [support [at] viv.net.in]

8. Third-Party Services

We rely on external services to deliver parts of our platform. These providers may have access to limited data for functionality, but are required to follow strict privacy standards:

  • TradingView – charting and indicator hosting
  • Razorpay  – secure payment processing
  • Website – community engagement

We are not responsible for privacy practices of third-party sites or tools.

9. Policy Updates

We may update this Privacy Policy from time to time. Major updates will be notified via email or in-platform announcements.
Your continued use of our services implies acceptance of updated policies.

Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact:

Team VIV
📧 Email: [support [at] viv.net.in]
🌐 Website: [viv.net.in]

DISCLAIMER
VIV is an analytical framework — not a signal service. It does not provide financial advice or guaranteed returns. Use at your own discretion with proper risk management. To learn more, access tutorials, or subscribe to VIV, visit our community or reach out to Team VIV.

Please be fully aware of the risks and costs involved in trading or investing in financial markets. It is one of the riskiest forms of investment. The signals and ideas shared by "VIV" are strictly for educational and informational purposes only. You are strongly advised to conduct your own analysis and due diligence before making any investment decisions, taking into account your personal financial situation. Neither "VIV" nor any affiliated parties shall be held responsible for any loss or damage resulting from reliance on the information provided—including charts, data, discussions, signals, or other shared content.

© Thirtyfour® Soft Systems Private Limited.